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Client satisfaction guarentee > |
| The Canadian Business Law Website
Client Satisfaction Guarentee :
We guarentee the quality of our legal services. You can be sure that all legal work that comes from our office will be of the highest caliber. If you ever find anything that does not meet your needs or expectations, please bring it to our attention. We will correct the situation immediately. We guarentee to return your phone calls promply. For a positive, productive lawyer/client relationship, we must communicate openly and freely with each other. We guarentee to meet all deadlines. Few things are as frustrating as deadlines that are not met. A missed deadline can do a lot to undermine a good lawyer/client relationship. What's more, we want you to know that you can trust what we tell you, and meeting a deadline is important. So we guarantee to complete all promised work on time. If we don't, we will resolve the situation to YOUR advantage, even if it means reducing our legal fees. We guarentee the fee we quoted to you. No one likes financial surprises. That's why, on every project that we provide you with a fixed fee, no matter how long it takes us, it will never cost you one penny more for our fees. Once we agree on a fixed fee, we stick to it, no matter what. You can depend on it. We guarentee you will receive the highest level of personal care ans attention. No one likes to be thought of as a file number. Every person in our office is here for one purpose : to serve you. If you don't receive the close personal care and attention you want, nothing else matters. We guarantee you'll receive the best we offer We guarentee you to send you copy of each document in or
out of our office. You deserve to be kept current on the
progress of your file. SO every time that we write or receive a
document, a copy will be mailed, faxed or E-mailed to you, at your
choice. |
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Friday, July 18, 2003
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